Order Entry Software Buyer’s Guide

Your customers don’t want to deal with the wrong order being delivered. They’re also not fond of billing mistakes, provisioning delays, or late shipments. Of course, you don’t want them to deal with any of these things either! Order entry software can help you make sure that you are filling the right orders without mistakes and delivering on your customer purchases as soon as possible. With the right software, you can do all of that while you lower operational costs.

What Is Order Entry Software?
Order entry software coordinates the business processes and document workflow involved in delivering goods and services to customers. Order entry software provides both internal instructions for order fulfillment and enables the creation of customer facing order documentation such as shipping notices and invoices.

Order Entry Software: Helping You Fill Orders Faster
It’s no secret that we live in a “now” oriented consumer society. At every level of commerce, customers expect quality delivered quickly. With the internet’s ability to minimize the importance of proximity, your business has more competition than ever. More options for customers means customers with less and less patience for errors and delays. Today, the most successful companies are looking to take advantage of this business climate. Where there is an opportunity for differentiation, there exists an opportunity for increased market share and customer satisfaction. How can you ensure that your order and fulfillment processes are providing you with a real competitive advantage?

An order entry software module allows you to record customer orders, communicate client requests for service and products to the relevant internal parties, and create receipts or invoices for your customers’ orders. Some order entry software applications also allow you to convert quotes into sales orders. Integration with inventory control can help your staff determine the product availability. With an order entry system you can easily pull customer contact information, purchase history, and specific discounts.

Comprehensive Order Control With Order Entry Software
Order entry software provides a centralized set of tools for managing your orders from creation-to-cash. The end-result is quickly and accurately fulfilled orders. An integrated approach to the entire order process helps you ensure consistent information flows from between departments in real-time. Access to consolidated data means less time spent describing what’s going on and more accountability at every stage. Eliminating data re-entry is another important characteristic of the effective order entry system. Killing off manual re-keying of data greatly reduces the opportunities for errors and promotes processing productivity.

Order Entry Software Integration
Order entry software does more than just create orders and invoices. It is the module that provides the central intelligence that coordinates the order related activities of inventory control, purchasing, receivables, payables, and a variety of other applications. Integrated order entry software allows you to create customer orders, develop billing documents, create pick tickets, generate packing slips, prepare shipping info, make inventory adjustments, and track deliveries.

By: Adam Bluemner